Privacy Policy
At GlowDogz.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from our site.
Information We Collect
When you make a purchase or attempt to make a purchase through GlowDogz.com, we collect certain information from you, including:
- Order Information: Name, billing address, shipping address, email address, custom text options, and quantity.
- Payment Information: We do not store or process your complete credit card details on our servers. All payments are processed securely by our third-party payment processors (such as Stripe or Square).
- Device Information: We may automatically collect information about your web browser, IP address, time zone, and cookies.
How We Use Your Information
We use the information we collect to:
- Fulfill orders placed through the website (including arranging for shipping, and providing invoices or order confirmations).
- Communicate with you regarding your customized orders.
- Screen our orders for potential risk or fraud.
- Improve and optimize our storefront experience.
Sharing Your Information
We share your Personal Information with third parties only as necessary to help us use your Information, as described above. For example, we share shipping details with our fulfillment/postal carriers (like USPS or UPS) and payment details with secure credit card processors.
Security
Your security is extremely important to us. GlowDogz.com uses HTTPS encryption to protect data in transit. Since our starter store has no local database dependencies, we reduce the risk of database leaks and security exploits.
Contact Us
For more information about our privacy practices, or if you have questions, please contact us by e-mail at support@glowdogz.com.